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Example 1 -- in a travel agency.
When customers call
your toll-free number, it says:
'... Press 1 to
listen to weekly special airfares, 2
to listen to our holiday vacation
promotion, 3 to purchase your
ticket, 4 to purchase a vacation
package, 5 for customer service, or
press 0 to reach an operator ..'
The caller selects a option by
entering the appropriate number on
their telephone. Options 1 and 2 are
linked to message playbacks, option
3 is linked to your ticket sales
department, option 4 to your
vacation sales department, option 5
to customer service, and 0 to an
operator.
Your office locations
can be anywhere in the world. For
example, your ticket sales can be in
California, your vacation sales in
Florida, customer service in
Vancouver, and your operator in
Chicago.
Example 2
-- in a corporate trophies
manufacturing company.
When customers call
your toll-free number, it says
'... Press 1 to
listen to prices, 2 to order
products, 3 to check shipping
status, 4 for customer service, and
5 for the company operator ...'
The caller selects an
option by pressing a key on their
telephone. Option 1 is a recorded
message for current promotions and
prices, 2 is linked to sales, 3 for
shipping status through an automatic
system, 4 to post-sale customer
service, and 5 to an operator.
Your company can be
in China and you don’t have to pay
for a U.S. office,
Your company can be in China and you
do not have enough funds to set up a
U.S. office.
so when US callers choose sales or
customer service, the call can be
routed to your sales office in
Shanghai. You pay only 9.5 cents/min
to answer calls from China, with
similar low rates to other
countries.
Listen
to
pre-recording 1,
pre-recording 2,
pre-recording 3.
These three
professional recordings can be used
right away before you record your
own. You may stay with one of them
or change at any time.
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Find
out details of the
Plan
A: 
